Refund Policy

Refund & Return Policy

Effective Date: June 29, 2026
Last Updated: June 29, 2026

At Avirablu, every piece of jewelry is thoughtfully curated, handcrafted, and produced in limited quantities to ensure exclusivity and exceptional quality.

Due to the exclusive and limited-edition nature of our products, we maintain a strict no-return and no-refund policy except under specific circumstances outlined below.

No Returns or Refunds

All purchases made on www.avirablu.com are considered final.

We do not accept returns, exchanges, cancellations, or provide refunds for reasons including, but not limited to:

Change of mind
Personal preferences
Style or design preferences
Color preferences
Incorrect product selection by the customer
Size issues (where applicable)
Purchase made by mistake
Gift-related preferences
Delayed deliveries caused by logistics providers

As our products are handcrafted, limited in availability, and often produced exclusively for our customers, they cannot be returned once an order has been placed and processed.

Exchange Policy

Avirablu does not offer exchanges for:

Style changes
Alternative designs
Color variations
Upgrades or downgrades
Personal preference changes

Please review all product images, descriptions, specifications, and details carefully before placing an order.

Damaged or Defective Products

Customer satisfaction is extremely important to us.

If you receive a product that is:

Damaged during transit
Physically broken upon delivery
Incorrect product received

Please contact us within 48 hours of receiving your order.

To initiate a damage claim, customers must provide:

Order Number
Unboxing video recorded from the beginning of opening the sealed package
Clear photographs of:
- Outer packaging
- Shipping label
- Damaged product
A brief description of the issue

Please email all supporting evidence to:

Email: avirablu@gmail.com

Claims submitted without an unboxing video may not be eligible for review.

Approval of Damage Claims

Once the claim is received, our team will investigate the issue.

If the claim is approved, Avirablu may, at its sole discretion:

Replace the damaged product, subject to stock availability; or
Provide store credit; or
Issue a refund in exceptional circumstances.

Refunds, if approved, will be processed to the original payment method within 7–14 business days.

Non-Eligible Cases

The following situations are not considered eligible for returns, exchanges, or refunds:

Normal wear and tear
Minor variations in handcrafted products
Slight color differences due to photography or screen settings
Damage caused by improper handling or storage
Damage occurring after delivery
Products showing signs of use, tampering, or alteration

Order Cancellation

Orders may only be cancelled before they have been processed or dispatched.

Once an order has been processed, packed, or shipped, cancellation requests cannot be accommodated.

Avirablu reserves the right to cancel any order due to:

Product unavailability
Pricing errors
Payment issues
Suspected fraudulent activity

In such cases, customers will receive a full refund.

Limited Edition Collections

Many Avirablu products are handcrafted in extremely limited quantities.

Because of their exclusive nature, replacement products may not always be available. In such situations, store credit or an alternative resolution may be offered at the sole discretion of Avirablu.

Contact Us

For any questions regarding this Refund & Return Policy, please contact:

Avirablu

A Luxury Jewellery Brand by KSK Group
Hyderabad, Telangana, India

Email: avirablu@gmail.com